FAQ

Hosting

Do I log into a server?: No. You log into Hoxi.net. The machine stays ours — no root, SSH, or aaPanel login.
Can I start with one site?: Yes. Plans start at a single site and scale up. Custom plans can be added in admin.
When does hosting actually start?: After payment is confirmed. Unpaid orders do not create a live site.
Is email hosting included?: Not yet. The mail module is reserved and off until we enable it.
Where are backups stored?: Jobs write to your hosting node and record a storage URI so object storage can be swapped in later.

Can I buy a domain here?: Yes. Open Buy a domain or the panel. We check if the name is free, compare live registrar prices, and charge $2 less than the lowest quote (minimum $0.99).
Are you a registrar?: Hoxi.net is a storefront. After you pay, staff register the name at an upstream registrar and set ns1.hoxi.net / ns2.hoxi.net.
I already own a domain.: Use Connect domain and point an A record at the node IP, or change nameservers if you want us to host DNS.

How do I pay?: Crypto (with on-chain hash verification), wallet funds, gift codes, or a submitted card/billing form for manual review. Hosting is not activated on an unpaid order.
Can I sign in with Google?: Yes, when the owner turns Google login on in Admin → Settings and adds a Google Cloud OAuth client. Email and password always work.
Refunds?: First hosting term has a 14-day window if we failed to deliver. Registered domains are not refundable. Full rules: Refund policy.